Digital solutions: Technology that works for your business

Digital solutions that improve guest service and make the business easier to run. For hotels, spa centres, resorts and event organisers.

I

AI agent and chatbot

A voice agent that picks up the phone, plus a chat on your website. Both answer enquiries and take bookings 24/7, in the guest's language.

  • Natural conversation. It replies in under half a second and stops talking when the guest interrupts.
  • Knows your property. We set it up with information on your rooms, prices, treatments and policies, so its answers match your property.
  • Bookings and enquiries. It records them and passes them to reception or to your booking system.
  • In the guest's language. Bulgarian, English and other languages, depending on where your guests come from.
  • Hand-over to staff. It transfers the call to a member of staff when the question needs one.
  • Phone and website. It works on your phone line (SIP) and as a chat on your website.
  • Protected data. GDPR-compliant. Runs in the cloud or on your own server.
Incoming call · 21:47Conversation
GuestGood evening. I'd like to book a massage for two on Saturday.
AI agentGood evening. We have a free slot on Saturday at 17:00. The massage lasts 60 minutes and costs €120. Shall I book it for you?
GuestYes, under the name Petrova. Could I also have a table at the restaurant afterwards?
AI agentYou're booked for 17:00. I'll pass the table request on to reception, and they will call you to confirm.
Massage for two, Saturday, 17:00. The booking is in the system.
II

Websites for direct sales

bubspa-consult.com
Expertise
for spas and hotels
Send an enquiry
95+Speed
95+Accessibility
95+Best practices
95+SEO

A website that presents your property like a film and leads the guest to a booking with no intermediary.

  • Cinematic visuals. Video and photography scripted for your property, created with AI or shot on location.
  • Direct bookings. Connected to your online booking system, with a short path from the first screen to payment.
  • Fast on every device. A static site on the Cloudflare network that loads quickly, even on a phone.
  • Visible in search. SEO, structured data and versions in several languages.
  • The AI agent is built in. The website chat answers guests around the clock.

The website you are looking at was built the same way.

III

Platform for events

Registration, payment, invoice and badge for every participant in a single system. The platform has already run a real event with ticket sales, payments and invoicing.

  • Registration on your own domain. A separate page and design for each event.
  • Card or bank transfer. Card payments are processed through Stripe.
  • Invoices and pro formas. The system issues them automatically.
  • Badge with a QR code. Participants receive it by email.
  • Discount codes. You can also use them to give guests and speakers free registration.
  • Test mode. The whole flow is checked before sales open.
  • A separate database for each event. Participant data from different events never mixes.
  • Entry control. A mobile app scans badges at the door. coming soon
Congress · organiser dashboardSample data
Registered0
Paid0
Revenue, €0
ParticipantMaria PetrovaSpa hotel, Velingrad
Card paymentPaid
Pro formaSent
InvoiceIssued
BadgeSent
IV

Automation and integrations

We connect the systems you already use and remove the manual copying of data between them.

  • Digital menu. A multilingual QR menu for the restaurant and the spa centre, updated from a single panel.
  • Invoicing. Invoices and pro formas issued in euro with VAT and emailed as PDF.
  • Integrations. PMS, channel manager, accounting and banking systems.
  • AI document processing. Invoices and other documents are recognised and entered into the system.
  • Dashboards and reports. Occupancy, revenue and enquiries in one place.
Spa menuSample hotel
BGENRODE
  • Mineral water ritual90 min · pool, scrub, massage
    €95
  • Hot stone massage60 min
    €70
  • Mud therapy45 min · on medical advice
    €55
  • Sauna and steam bathFree access for hotel guests
    included
Digital menu

One menu, every language

The guest scans the QR code in the restaurant or the spa centre and sees the menu in their own language. Prices and descriptions are updated from a single panel.

Process

How it works

From the first conversation to ongoing support. The analysis can be part of the audit of your property.

01

Analysis

We review the property's processes and sales channels.

02

Proposal

Specific solutions, timeline and price.

03

Build

We set up and connect the systems and prepare the AI agent with information about your property.

04

Training

We train your team to use the new tools.

05

Support

We monitor performance, keep the data up to date and develop the solutions further.

Technology partner Deploee

The digital solutions are developed by Deploee, a software company with experience in voice AI agents, platforms with online payments, and integrations with ERP, accounting and banking systems.

GDPR compliance Cloud or your own server Support in Bulgarian
Questions

Digital solutions

01 What does the AI agent do?

It picks up the phone and replies in the website chat 24/7. It gives information on rooms, treatments and prices, takes bookings and transfers the call to a member of staff when the question needs one.

02 Which languages does the AI agent speak?

Bulgarian, English and other languages, depending on where your guests come from.

03 How does the AI agent connect to the property's phone?

Through your phone line (SIP) and as a chat on your website.

04 Are the solutions GDPR-compliant?

Yes. They meet GDPR requirements and run in the cloud or on your own server.

05 Who develops the digital solutions?

Deploee, the technology partner of BUBSPA Consult: a software company with experience in voice AI agents, platforms with online payments, and integrations with ERP, accounting and banking systems.

Demo

See the solutions in action

Tell us about your property and we will show you the AI agent, the events platform or a website built for you.